SAP Wiki are usually the first choices for people that need SAP help. A wiki, which allows its users to add, modify or delete its content via the web browser, possess main purposes such as knowledge management and notetaking. Thus it is natural SAP community would provide wiki function like this. In this article, we aim to evaluate the efficiency and effectiveness of SAP Wiki.
About SAP Wiki
SAP Wiki is a collaborative website frequently updated by the SCN members in relation to multiple SAP topics. It is easy to use: you don’t need to know Wiki markup language, a simple online editor allows you to format and structure your pages and additions nicely and attach all kinds of files for a project. The wiki consists of “spaces”. A “space” is the name for a group of pages under a certain topic. Generally, you can browser for the topics that are interesting for you, and there are user guidance that covers all the functionality introduction.
Basically, SAP Wiki is divided into topics and pages with different categories. For example, for topics, SAP Wiki have Business Process Experts, Date & Analytics, Solutions, Community, Regional Spaces, SAP certification, etc; as for pages, SAP Wiki mostly has varies pages according to different SAP functions: ABAP—ABAP connectivity, ABAP development, Business one, Community events, CRM, ERP—ERP financials, ERP operations, etc. If you click into one topic or the page, you can find the related blogs, posts, questions, training, references. Sometimes if the topic or the page is a hot or general one like SAP, you may find that the resources are too overwhelming.
SAP Wiki=Valuable SAP Help?
However if you take a deeper look at the SAP Wiki site, you’ll find that there’s no content to some of the topics or pages; while for some others, there may be too many sources that it would be difficult to find what you really need. In fact, most of the contents in SAP Wiki are very general, it is helpful for starters, for knowledge gaining, or you may get some tips or hints from others’ question. But the problem is that if you have a very specific or unique question, you may not be able to get what you want, or it would takes huge amount of the time; or if you’re seeking for opportunities for SAP careers, SAP Wiki may not be that helpful.
So, before you rush to SAP Wiki, evaluate your situation and then decide whether it is the best place for you to get help.